Privacy Policy

Updated on

Welcome to Personal Gifting! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store.

1. Information We Collect

When you use our store, we may collect:

  • Personal Information: Your name, email, shipping address, and payment details (handled securely by PayPal).
  • Order Details: Information related to your purchases, especially for personalized products.
  • Checkout Data: While shopping, we track products you view, location, IP, and browser type to estimate taxes and shipping. We store order details, billing/shipping addresses, and contact details to process your order and send updates.
  • Usage Data: We use Google Analytics to understand how visitors use our site, and improve your experience.
  • Contact Form & Subscription: If you fill out a contact form or subscribe to our newsletter, we collect your email and any message you send us.
  • Account Information: If you create an account on our store, we collect login details and preferences to enhance your shopping experience.
  • Reviews and Comments: You can leave the reviews for the products you purchased. Your name and review content is displayed. Also for the security reason your’s IP address and browser user agent string is checked to prevent spam/robotic reviews. So the users can get genuine reviews to make purchase decisions.
  • Cookies: We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.
  • Review Images & Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. How We Use Your Information

We use your information for:

  • Order Processing: We share necessary details with our print provider to create and ship your personalized products.
  • Customer Support: To assist with inquiries or issues.
  • Marketing & Cart Abandonment Emails: If you leave items in your cart, we may send follow-up emails with offers to complete your purchase.
  • Improving Our Website: Using Google Analytics to analyze traffic and enhance the shopping experience.
  • Account Management: To provide account-related services such as order history, saved preferences, and faster checkouts.
  • Displaying Reviews: To showcase customer feedback and improve trust in our products and services.
  • Cookies: To personalize content, store login details, and track analytics for a better user experience. View Cookie Policy for more Information.

3. Sharing Your Information

We do not sell your personal data. However, we share limited data with:

  • Print Providers: To manufacture and ship personalized products.
  • Shipping Carriers: To deliver your order.
  • Payment Gateway (PayPal): Payments are securely processed through PayPal. You can check their Privacy Policy for more details.
  • Spam Detection: Your reviews / comments may be checked through an automated spam detection service.
  • Other Services: Google Analytics and Google Search Console help us track and optimize site performance and user experience.
  • Cookies & Third-Party Services: Some third-party tools may use cookies (like google ads) to track website usage and improve functionality.

4. Cookies & Embedded Content

  • If you leave a comment, you can save your name, and email in cookies for convenience. These last for one year.
  • A temporary cookie checks if your browser accepts cookies when you visit our login page and is deleted when you close your browser.
  • Login: Login cookies last two days, or two weeks if you select “Remember Me.” Logout removes these cookies.
  • Cookies & Third-Party Services: Some third-party tools may use cookies (like google ads) to track website usage and improve functionality.
  • Embedded Content: Articles may include embedded content (videos, images, etc.) from other websites. These sites may track your interaction if you are logged into them.

5. How Long We Store Your Data

We store your information only as long as needed for business and legal purposes:

  • Orders Records: Kept for legal and accounting purposes.
  • Accounts: Stored until you request deletion.
  • Reviews & Comments: Remain unless manually removed.

6. Your Choices & Rights

  • Opt-out of Marketing Emails: You can unsubscribe anytime using the link in our emails.
  • Cookie Preferences: You can manage cookies through your browser settings.
  • Data Requests: Contact us if you want to access, modify, or delete your personal data.
  • Account Deletion: If you have an account and wish to delete it, you can request removal of your data.
  • Review Removal: If you leave a review and later want it removed, you can contact us to request deletion.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Security Measures

We use secure encryption and trusted third-party services to protect your data. However, no online platform is 100% secure, so always be cautious while sharing personal details online.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the latest update date.

9. Contact Us

For any questions about this Privacy Policy, contact us.

Thank you for trusting Personal Gifting!